WELCOME TO
CARROLL

F.A.Q

CARROLL is a fully integrated owner/operator of multifamily communities headquartered in Atlanta with operations across the southeast U.S. We are nationally recognized and selected as a 2021 NAA Best Places to Work Awards in the Large Property Management Group Category. 

We want you to become part of the CARROLL Family. As we grow, so too does your opportunity to expand your horizons both in your current role and in leadership capacities as well. We enjoy a welcoming, energetic culture that values learning, knowledge sharing, and supporting one another.

Arium is a suffix that denotes “place,” as in planetarium.

But to us, ARIUM is much more than a place.

Our mission is to empower our residents to experience the life they want to live. While we check the box on the lifestyle they expect from an apartment home – the pools, the gyms, the community centers, the latest finishes, and resident services – those things don’t make us different. Our difference is our promise to make living easy so that they are free to find their place in the world. We focus less on us and more on the lives our residents want to lead.

CARROLL offers a full suite of benefits to its full time employees. 

The Benefits at a Glance document provides an overview of all of the benefit offerings.  

There are six different health care plans offered with allied:

Other Benefit Plan descriptions include:

Medical:

Other:

Extras:

  • Apartment discounts are also available for CARROLL employeees as approved by the property manager.
  • CARROLL also offers a tuition reimbursement amount for each employee.
  • Referral bonuses are given for employees you refer that are hired. 

CARROLL’s benefit year is July 1 through June 30 each year.  If you make benefit elections after you join CARROLL, your benefits will be effective the first day of the month following your start date and will remain effective until the next open enrollment period in June. 

The exception to this cycle involves the Flexible Spending Accounts (FSAs).  We offer both Dependent Care and Medical Flexible Spending Accounts.  The FSA plans operate on a calendar year. Open enrollment for those plans take place in late October to early November each year - look out for communication from the benefits team about how to enroll. 

  • Your medical benefits will begin on the first day of the month following your start date - your enrollment period would be the first month you start at CARROLL. 
  • You can start receiving your 401k benefits anytime after you receive your first paycheck.

CARROLL is excited to announce our new paid parental leave policy that gives new parents a maximum of 6 weeks of paid parental leave per birth, adoption, or placement of a child/children. 

You can contact the benefits team for more information on how to begin this process. 

There’s some terrific work taking place here at CARROLL and we want to recognize and reward these outstanding contributions in a meaningful way. People are the backbone of our organization, and we’re always looking for ways to say “thank you” or “Congrats!”.

 

What is Snappy?

  • Snappy is the company we are using and the place you will pick your anniversary gift. On your Anniversary date, you will receive an email with a link to catalog. Pick your gift, enter your information and BAM! Your anniversary gift will be on its way! Depending on the year you are celebrating, you will get to pick anything up to a certain price point.
  • If you work onsite, Snappy will send the link to your personal email. If you work at corporate, Snappy will send the link to your work email.

What years does CARROLL recognize and celebrate?

  • One Year - $50 Gift
  • Three Years - $200 Gift
  • Five Years - $500 Gift
  • 10 Years - $1000 Gift
  • 15 Years+ - $1500 gift (increases by $500 ever 5 years after)

You must wait 90 days before you can take PTO time. You then will need to have accrued the PTO hours and you must seek approval from your manager before taking PTO time. You will accrue 4 hours per pay period.

Here is the updated PTO Structure as of 7.1.22.

You can roll over up to 40 hours of PTO into the next year.

CARROLL observes 9 holidays each year.  In addition to the other holidays listed below, we also provide each employee with a “birthday day off” that can be taken any time during the month of your birthday.

CARROLL Holidays - 2022

  • Labor Day (Monday, September 5)
  • Thanksgiving Day (Thursday, November 24)
  • Day after Thanksgiving (Friday, November 25)
  • Christmas Eve (Friday, December 23)
  • Christmas Day (Monday, December 26)
  • New Year's Day (Monday, January 2 [2023])
  • Day of Reflection (any day you choose)
    • The D&I Council presents a "Day of Reflection," which you will be able to use this day any day of the year for cultural recognitions such as Juneteenth, Easter, Kwanza, Eid, etc. This is our way of ensuring that everyone has an opportunity to honor what is most important to them. 

CARROLL Holidays - 2023

  • New Year’s Day (Monday, January 2)
  • Martin Luther King Holiday (Monday, January 16)
  • Memorial Day (Monday, May 29)
  • Independence Day (Tuesday, July 4)
  • Labor Day (Monday, September 4)
  • Thanksgiving Day (Thursday, November 23)
  • Day after Thanksgiving (Friday, November 24)
  • Christmas Eve (Friday, December 22)
  • Christmas Day (Monday, December 25)
  • New Year's Day (Monday, January 1)
  • Day of Reflection (any day you choose)
    • This day expires every year; if you use yours by the end of the year, you will get another 8 hours for your day of reflection on January 1st. 

CARROLL offers Paid Time Off (PTO) which combines sick time and vacation time into one bucket.   

Upon joining the company, employees earn 13 PTO days throughout the year. After 3 years of employment, you will earn another day of PTO. Additional days are offered for additional years of service.

 

You can now download our new employee app by OneDigital that will hosue all the things you may need to access.

You can use your employee email to login, and in the app you can find a bunch of cool features! Some benefits include, but are not limited to:

  • Access your medical benefit cards
  • See what's going on in the Carroll community
  • Request days off through Paylocity
  • Track and compare your daily physical activity 
  • More!

Use the QR code in the link above to download and utilize the app now!

How to use the app:

Video 1 - Navigation Bar Options

Video 2 - Hamburger Menu Options

  • The payroll is bi-weekly
  • The pay periods run Thursday – Wednesday (2 week increments).
  • The payroll process runs on the Friday after the end of the pay period.
  • The pay dates occur Fridays (a full ONE WEEK after the end of the pay period).
  • Bonus/Commission cycles happen once per month occurring generally every other pay period.

If you provide a voided check to us during your onboarding, your first check will be direct deposit. If you do not provide a voided check, the first check will be a live check mailed to your home address. Subsequent paychecks will be direct deposit if you choose the direct deposit option.

 

CARROLL assigns mentors to new properties and to new associates when they join CARROLL.  We have training guides for each role to enable new associates to learn about the position when they join.   

Additionally, CARROLL maintains an online training platform, CARROLL University. This platform contains online classes and a schedule of live in-person classes being offered. You will be given login credentials to access the platform when you onboard with CARROLL.

Three courses are required for all new employees and on an annual basis: Fair Housing, Drug Free Workplace, and Sexual Harassment.  You will learn more about how and where to take those courses in your first few days with the company.

In general, you are encouraged and supported to pursue further education provided outside the CARROLL. We offer a tuition reimbursement program and monetarily support other external education opportunities. Our criteria for programming involves developing you, enriching your team and benefitting CARROLL.

CARROLL offers a 401K plan through Vanguard. There is no waiting period.  As soon as you are set up in our payroll system, you can begin contributing upon starting with the company. 

CARROLL will match 100% of your 401(k) contribution up to 3% of your base pay.  In addition, CARROLL will match 50% of your contribution greater than 3% but less than or equal to 5% of your base pay.

Here are some examples of how the match will work:

  • If you contribute 3%, CARROLL will match 3%
  • If you contribute 4%, CARROLL will match 3.5%
  • If you contribute 5%, CARROLL will match 4%